Counter payment QR

Use an extra phone or tablet at your billing counter to show the payment QR when a customer has to pay by UPI.

Good when:

• The customer is standing at the counter and you sent a payment link from Billing.
• You do not want to keep turning your main phone towards the customer.
• You want a big QR on screen for PhonePe / GPay / Paytm scan.

Before you start

1. Open the correct shop (use Switch shop if you have more than one).
2. Add your UPI ID in Settings → Configuration.
3. Your online shop link should be ready (same place where you copy the storefront link).

One-time setup

1. Open Settings → Online Store.
2. Find Counter payment QR.
3. Tap Get counter link.
4. Copy the code when the app shows it — you need it once on the counter phone.
5. On the counter phone, open the counter link (you can tap Open link from settings, or copy the link).
6. Paste the code and tap Continue.
7. Keep that phone on the counter. Leave the page open during shop hours.

Daily use at the counter

When you share a payment link from Billing

1. Make the bill and choose share payment link (or pick an unpaid bill from Pending payments).
2. On the counter phone, the waiting payment appears within a few seconds (keep the page open). Tap Refresh only if it does not show.
3. If more than one payment is waiting, pick the right one.
4. The QR shows on screen. Ask the customer to scan and pay.
5. Check your UPI app that money came.
6. Back on your main phone, tap Payment received in Billing.

Quick open from Pending payments

1. Open Billing → Pending payments.
2. Tap Open on counter phone to jump to the counter screen.
3. Wait a moment for the QR, or tap Refresh if needed.

If the code stops working

Problem	What to do
Wrong code message	Copy the code again from Online Store on the phone where you created it.
Code lost / new counter phone	Tap Get new code in Online Store, then enter the new code on the counter phone. Old code will stop working.
No payment on screen	Share the payment link from Billing first, keep the counter page open, or tap Refresh.
Screen says No payment waiting	Normal when no unpaid link is active. Send a link from Billing, then refresh.
Want to stop using it	Tap Delete under Counter payment QR in Online Store.

Important

• Payment goes to your UPI — not to LocalShopWala.
• The app does not check your bank automatically. Always confirm in PhonePe / GPay / bank, then tap Payment received.
• Do not share the counter code with customers. Only your staff should set up the counter phone.
• If staff changes, tap Get new code so the old code stops working.

Related help

• Set up UPI
• Share a UPI payment link
• Pending payments
• Online Store settings

Need more help?

Email support@localshopwala.com or use the contact page on localshopwala.com.